Employees
How-to Videos
Objectives
What are Objectives
Setting Performance Objectives
What are Personal Development Objectives
Setting Personal Development Objectives
Managing Your Objectives
Adding Collaborators to Objectives (Optional Feature)
Feedback
Feedback Overview
Giving Effective Feedback
Feedback Circles (Optional Feature)
Feedback - Draft with AI FAQ's
Feedback - Draft your Feedback with AI
Give Feedback from Microsoft Teams
Conversations
Making the most of Check Ins
Preparing for a Check-in
Microsoft Outlook Integration - Employee Configuration
Actions
Talent Snapshots
Frequently Asked Questions (FAQs)
Managers
Your Team - Key features and functions
Your Team - Performance Summary
Your Team - Private Notes
Your Team - Talent Snapshots
Your Team - Wider Team (for Senior Managers)
Workflows for Multiple Managers
System Administrators
Admin How-to Videos
Training and Communication Materials
Importance of Communications Plan and Knowing your Audience
Clear Review Training Materials
Clear Review Sample Launch Email Template
Tips for Building Engagement
Using Clear Review on a Mobile Device
Communicating the Benefits of Continuous Performance Management
Performance Focus and Success Measures
Admin guidance for using My Feedback Link
Clear Review Using 'Draft with AI' Email Template
Admin System Configuration Options
People Management
People Management
Creating Admin Roles / Assigning Access
Importing Employee Data
Multiple Managers Configuration
How to Set Up Delegate Access
Organisational Goals
Objective Settings
Performance Objective Options
Personal Development Objective Options
Collaborative Objectives
Configuring the Objectives Library
Feedback Settings
Building a Feedback Culture
Feedback Settings
Feedback Circles for Admins (Additional Module)
Draft with AI for Admins
Conversation Settings
Enabling Multiple Conversation Types
Conversations - Reminders and Discussion Prompts
Default Conversation Prompts
Supplemental Discussion Prompts
Talent Snapshots
Talent Snapshots Guide and Sample Qs
Creating Effective Talent Snapshot Questions
Define what talent means in your organisation
How to add or remove participant in Talent snapshots
How to add new round in Talent snapshot
How to create and edit a new Template for Talent snapshots
Navigation Options
Report Visibility Options
Languages and System Terminology Settings
System Notifications
Integration Settings
Integrations (HRIS Data Feed / Single Sign on)
Microsoft One Drive Integration - Admin Configuration
Microsoft Teams Integration - Admin Configuration
Microsoft Outlook Integration - Admin Configuration
Analytics (Additional Module)
Analytics Overview (Additional Module)
Data Analytics API - How to Generate my API Key
Migration from Analytics API to Performance and Talent Reporting API
Analytics API End of Life Notification
Engagement (Additional Module)
Admin Reporting Overview
Raising a Support Ticket
Performance & Talent Implementation
User Experience / User Interface Release
Why Performance Management
- All categories
- System Administrators
- Admin System Configuration Options
- Analytics (Additional Module)
- Analytics API End of Life Notification
Analytics API End of Life Notification
We would like to inform you that the current version of our Performance & Talent (Clear Review) Analytics API will soon be classified as end-of-life (EOL)
Why we’re doing this
Our current Analytics API has been a valuable tool for many years. However, as our user base grows and our technology scales, it has become increasingly challenging to maintain and support.
We want to give you the best experience possible for now and for the future. To do this we need to provide you with a more robust and efficient solution. To achieve this, we will be transitioning to a new API architecture.
What is happening and when is it happening
There are two critical dates to bring to your attention:
· September 30th 2024: After this date the current Analytics API will no longer receive security updates or maintenance support. l
· December 31st 2024: After this date the current Analytics API will be officially retired, and all services will be discontinued.
What this will give you
As your dedicated technology partner, we are committed to ensuring a smooth transition to our new Analytics API. The new APIs are built on a modern architecture, following best practices to provide enhanced performance and reliability. We have resolved the issues found in the current API and incorporated your valuable feedback to enhance usability and add new features.
These improvements include faster response rates, additional endpoints for objective comments and deliverables, feedback request options (ignore and retract), and enhanced summary details for Talent Snapshots.
We remain committed to listening to your feedback and continuously improving the APIs, adding new functionalities to meet your data needs.
What you need to do and how we can help
Your customer success team will contact you in the coming weeks to guide you through the transition, highlighting key differences and connecting you with technical support to help your transition.
What happens if you do nothing
After the maintenance support ends on September 30th 2024, the current API may continue to function, but without any guarantees of availability or security. Additionally, any new data generated within the system after this date will not be reflected through the APIs.
Post the end-of-life date on December 31st 2024, the current APIs will be deactivated, and will cease to operate.
We highly recommend transitioning to the new APIs in a timely manner to avoid disruptions to your services. Thank you for your cooperation and understanding, and please get in touch if you have any questions.
Kind regards,
Hamzah Hafesji – Group Product Manager
