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Conversations - Reminders and Discussion Prompts

Customer Success Updated by Customer Success

Email people who have not had a Conversation
  • If you opt to use the 'Time Based Notifications' feature via Admin, Clear Review will automatically email users who have not had a conversation within a given period, to remind them to conversation with their manager.
  • By default, this period is set to 12 weeks. You can change the expected frequence / reminder period by clicking the "Change" button via the Admin > Conversations area.
  • Each Saturday, Clear Review will check the records of every active user on the system and email those who have not had a conversation within the specified reminder period. So if the period was set to 12 weeks, a user who last had a conversation 13 weeks ago would receive the reminder email and a user whose last conversation was 8 weeks ago would not.
Prompts for Discussion
  • Conversation records in Clear Review feature a set of "Prompts for Discussion" to help structure the conversation between the manager and the individual.
  • You can customise the both the types of conversations visible to your employees and the default prompts for discussion by clicking the "Configure Conversations" button. This will open the customisation pane where you can access a rich-text editor for each conversation where you can make your changes.
  • You can also toggle on or off the visibility of a given conversation and any point.
  • You can add hyperlinks in the Prompts for Discussion which are useful if you wish to add links to pages on your intranet which offer further guidance or details, such as your company values or a behaviour/competency framework.

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Enabling Multiple Conversation Types

Default Conversation Prompts

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